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Privacy Policy

Ultravino Limited (“Ultravino”, “we” or “us”) is committed to protecting and respecting your privacy.

This policy explains how we use any personal information that you provide to us. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

Please read it carefully. We may change this policy. We will post any changes on this page, so please check this page from time to time to ensure that you are happy with any changes.


  1. Owner and Data Controller

For the purposes of this document the owner and data controller is:

Ultravino Ltd, Appledram Barns, Birdham Road, Chichester, West Sussex, PO20 7EQ. Registered in England no. 10832461, Registered Office as above. VAT number 272640114. AWRS registration number XVAW00000109176

Contact email:       

  1. What we collect

You may provide us with information in several ways, including by filling in the “Contact us” form on our websites or by corresponding with us by phone or email.

The personal information that you provide may include your name, address, email address, phone number, bank details and other information about you to enable us to provide you with our services.

Among the types of personal information that this website collects, by itself or through third parties, there are cookies and usage data. Any use of cookies – or of other tracking tools – by this website or by the owners of third-party services used by this website serves the purpose of providing the service required by the user, in addition to any other purposes described in the present document. For the exhaustive list of cookies we collect see the List of cookies we collect section.


  1. HOW WE USE the information we gather

We use the information we gather to understand your needs and provide you with the best service possible, and in particular in connection with the following purposes:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about wine offers, special events or other information which we think you may find interesting using the email address which you have provided.

  1. Security

We are committed to ensuring that your information is secure. The processing of information is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated in this document. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

In addition to us, in some cases, the information may be accessible to certain types of persons in charge, involved with the operation of our website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as data processors by us. For the purposes of this document data processor means the natural or legal person, public authority, agency or other body which processes information on behalf of Ultravino (the owner and data controller), as described in this privacy policy.

The updated list of these parties may be requested from us at any time by emailing us at


  1. How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


  1. Links to other websites

Our website may contain links to other websites. This privacy policy does not apply to those other websites and we do not accept liability for the content of any other website. Please check the privacy policy of any other website before submitting any personal information to it.


  1. Controlling your personal information

If you have previously agreed to us using your personal information for marketing communications, you may change your mind at any time by emailing us at

You may request details of personal information which we hold about you under the EU General Data Protection Regulation. If you would like a copy of the information held on you, please email us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at We will promptly correct any information found to be incorrect.


  1. List of cookies we collect

The table below lists the cookies we collect and what information they store.


This policy was last updated on 13/09/2021